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Privacy Policy

📅 Effective Date: 1 January 2025 🔄 Last Updated: March 2025 📍 Hawkfin, Coimbatore, Tamil Nadu, India
Contents
  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Your Information
  4. Data Storage & Security
  5. Cookies & Tracking
  6. Your Rights
  7. Third-Party Links
  8. Children's Privacy
  9. Changes to This Policy
  10. Contact Us

This Privacy Policy explains how Hawkfin ("we", "us", or "our") collects, uses, and protects your personal information when you use our website at hawkfin.io and any of our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

When you interact with our website or services, you may provide us with:

  • Contact information — your name, email address, phone number, and company name when you submit our contact form or join our waitlist.
  • Communication data — the content of messages you send us, including details of your enquiry or requirements.
  • Service information — financial and business information you share with us when engaging our consultancy services.
  • Calculator inputs — numerical data you enter into our financial calculators. This data is processed locally in your browser and is not transmitted to our servers unless you explicitly save or share a result.

Information collected automatically

When you visit our website, we may automatically collect:

  • Usage data — pages visited, time spent on pages, links clicked, and navigation paths.
  • Device information — browser type, operating system, screen resolution, and device type.
  • IP address — used to determine your approximate geographic location and to ensure security.
  • Referral data — the website or source that directed you to our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide the services you've requested.
  • To notify you about updates to our AI platform and send you early access invitations if you've joined our waitlist.
  • To send you our newsletter and blog updates — only if you have explicitly subscribed.
  • To improve our website, services, and user experience based on how you interact with them.
  • To comply with legal obligations applicable to us under Indian law.
  • To prevent fraud, ensure security, and protect the rights of our users and third parties.

We will never sell your personal information to third parties or use it to serve you advertisements from other companies.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service providers

We work with trusted third-party service providers who help us operate our website and deliver services. These include email delivery services, website hosting providers, and analytics tools. These providers are contractually obligated to keep your information confidential and may only use it to perform services on our behalf.

Legal requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4. Data Storage & Security

Your personal information is stored on secure servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission using HTTPS/SSL across our entire website.
  • Access controls limiting who within our organisation can access personal data.
  • Regular security reviews of our systems and processes.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, or as required by law. Contact form submissions are retained for up to 3 years. Waitlist data is retained until our platform launches or until you request removal.

5. Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve your experience. We use:

  • Essential cookies — required for the website to function correctly, such as remembering your preferences.
  • Analytics cookies — to understand how visitors interact with our website so we can improve it. We use privacy-respecting analytics that do not track you across other websites.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some features on our website.

6. Your Rights

Under applicable data protection laws, including India's Digital Personal Data Protection Act 2023, you have the following rights regarding your personal information:

  • Right to access — you may request a copy of the personal information we hold about you.
  • Right to correction — you may request that we correct any inaccurate or incomplete information.
  • Right to erasure — you may request that we delete your personal information, subject to certain legal obligations.
  • Right to withdraw consent — where we rely on your consent to process your data (e.g. newsletter subscriptions), you may withdraw it at any time.
  • Right to grievance redressal — you may raise a complaint with us if you believe your data rights have been violated.

To exercise any of these rights, please contact us at sales@hawkfin.io. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

Hawkfin

📧 sales@hawkfin.io

📱 +91 6383890485

📍 Coimbatore, Tamil Nadu, India

We aim to respond to all privacy-related enquiries within 30 days.

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